Shipping policy
Shipping Policy
Last updated: 12 July 2026
SnoutCraft offers free tracked delivery to the 14 countries currently supported by our checkout: Australia, Canada, Denmark, France, Germany, Ireland, the Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, the United Kingdom and the United States. We do not currently accept delivery addresses outside these countries.
Delivery charges
SnoutCraft does not add a shipping charge for delivery to a supported country. Any tax or import duty that applies to your destination is handled according to the amount and information shown at checkout and the rules below.
Delivery estimates
Every order includes a preview within 24 hours and unlimited revisions before approval. Printing begins only after you approve the preview. Estimated delivery times after approval are:
| Destination | Estimated delivery |
| United Kingdom | 3-5 business days |
| United States | 4-7 business days |
| Australia | 4-6 business days |
| Canada | 5-7 business days |
| Denmark | 2-4 business days |
| France | 4-6 business days |
| Germany | 3-4 business days |
| Ireland | 4-7 business days |
| Netherlands | 4-6 business days |
| New Zealand | 4-7 business days |
| Norway | 4-7 business days |
| Singapore | 3-5 business days |
| Sweden | 4-7 business days |
| Switzerland | 4-6 business days |
These times are guides, not guarantees. Carrier capacity, customs, weather and seasonal volume can affect delivery.
How we ship
Production may be routed through a regional print facility where possible. The production location does not change the countries supported at checkout. We email a tracking link when your portrait dispatches. The carrier varies by destination and may include Royal Mail, DPD, FedEx, USPS, Australia Post or an equivalent national service.
Taxes, duties and import charges
Taxes or import duties can vary by destination. Where Shopify collects or displays them at checkout, review that amount before paying. Where a local authority or carrier charges an amount that was not collected at checkout, the recipient is responsible for that charge. Contact hi@snoutcraft.com before ordering if you need clarification for a destination.
Delivery address
Please provide a complete, accurate delivery address at checkout. If you spot an error before approval, email hi@snoutcraft.com immediately. If a parcel is returned because the address supplied was incorrect, we will contact you about re-dispatch and any resulting carrier cost.
Lost or undelivered portraits
If tracking has not moved for more than five business days, contact hi@snoutcraft.com. We will investigate with the carrier. If the parcel is confirmed lost in transit, a replacement will be printed and shipped at no charge.
Complimentary digital artwork
Each physical order includes a complimentary high-resolution digital artwork, emailed after physical delivery while the active fulfilment configuration covers the order date. It is separate from the preview and is not described as a 300 DPI or print-ready file.
Questions
For shipping questions, contact hi@snoutcraft.com.