Our Process

SnoutCraft uses an artist-directed, technology-assisted workflow with human review. The finished product is a framed print, not a hand-painted original.

1. Choose a style and source photo

Select a product, size and frame colour, then upload one clear, well-lit image showing your pet. Each portrait supports one pet.

2. Place the order

Payment is collected in full at checkout. The selected options, notes and reference photo are used to prepare the artwork brief.

3. Review the preview

We send the standard digital preview within 24 hours after purchase, or within 12 hours for a memorial portrait. You may request unlimited revisions at no extra charge, or cancel for a full refund, before approving the artwork.

4. Approve printing

Printing begins only after approval. The artwork is printed on 250 gsm museum-quality matte paper, set in a pine frame, protected by shatterproof plexiglass and supplied with a hanging kit.

5. Delivery and digital artwork

Supported destinations and post-approval estimates are listed in the Shipping Policy. Each physical order includes a complimentary PNG or JPG digital artwork at approximately 4K resolution, emailed after physical delivery.

Reference photo handling

Uploaded reference photos are retained for 180 days after the order, then deleted or fully anonymised. See the Privacy Policy for the current data terms.